Shipping policy

Shipping Policy

Last updated: March 19, 2026

1. General Shipping Policy

We provide international shipping services for our products. Shipping carriers, routes, and shipping fees are not fixed in advance. All shipping arrangements will be confirmed through timely communication between you and our customer service team.

2. Shipping Carrier & Method

We cooperate with multiple international logistics providers. The final shipping carrier will be determined after mutual communication and confirmation based on your destination, order details, safety, and efficiency.

3. Shipping Cost

Shipping fees are subject to real-time changes due to fuel prices, exchange rates, carrier adjustments, destination, weight, and volume.
The exact shipping cost will be confirmed with you before payment.

4. Order Processing

After you place an order, our customer service will contact you to confirm shipping address, logistics method, and final shipping cost.
Shipment will be arranged only after all details are confirmed.

5. Order Tracking

Once your order is shipped, we will provide you with a tracking number and logistics carrier information via email.
You can check the shipping status on the official website of the corresponding logistics provider.
Logistics information updates may be delayed due to carrier system, customs, or transportation progress. For any tracking issues, please contact us promptly.

6. Shipping Timelines

Estimated delivery time varies by country and region. It is for reference only and not guaranteed, as it may be affected by customs, weather, flights, and local postal services.

7. Customs, Duties & Taxes

For international orders, any customs duties, import taxes, or related fees imposed by the destination country are the buyer’s responsibility.

8. Contact Us

For shipping and order tracking inquiries:
  • Email: Brucetan800@gmail.com
  • Address: Jiangxi Ganzhou zhanggong No. Z77W12, Hongchao, Diyi Avenue, Ganjiang Subdistrict, Ganzhou Jiangxi 341100, China

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